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Healthcare

Transforming Elderly Care: A Comprehensive Digital Solution

Empowers seniors to live independently while staying connected with family and caregivers through intuitive technology. By integrating savings management, reminders, and care coordination, it enhances quality of life and reduces caregiver stress.

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Background

This cloud-first platform is designed to enhance the quality of life for seniors by leveraging innovative technology. Founded by an industry visionary, the platform empowers seniors to maintain independence while staying connected with family and caregivers. It integrates features like savings management, reminders, social connections, and daily living support, providing a holistic solution for elderly care that bridges independent living with comprehensive care coordination.

Industry : Healthcare

Region : United Kingdom

Technology Stack :

Solutions categories :

UI/UX Development Services
Cloud Transformation
Mobile Application Development
AWS Services

Challenges

  • Non-technical founder with limited software development experience, hindering the ability to translate vision into a functional platform.
  • Lack of knowledge about software product lifecycle and technology requirements, complicating development planning.
  • Uncertain market validation and go-to-market strategy, risking misalignment with user needs.
  • Need for compliance with accessibility and regulatory standards, such as WCAG 2.1 AA and HIPAA.
  • Concerns about managing development costs and ensuring platform scalability for individual and community use.
  • Requirement for an intuitive interface tailored for seniors, many of whom may have limited tech proficiency.

Solution

  • Conducted extensive discovery through 50+ stakeholder interviews and market research to define user needs and create a detailed project roadmap.
  • Designed an accessibility-first interface adhering to WCAG 2.1 AA standards, with iterative prototyping based on feedback from seniors aged 65-85.
  • Developed a cloud-native, scalable architecture using AWS and Civo, ensuring 99.9% uptime and secure data handling with end-to-end encryption.
  • Built modular APIs for seamless integration with third-party devices, enabling flexible feature customization.
  • Adopted an agile development process with weekly progress reviews and an MVP approach for rapid market validation.
  • Released intuitive web dashboards and family-centric communication features, tailored to enhance senior engagement and care coordination.

Impact We Created

  • 99.97% Uptime: Robust infrastructure ensures reliable access for users. 
  • Sub-2 Second Load Times: Optimized performance enhances user experience. 
  • 94% Onboarding Success: Seniors onboard within 30 days, reflecting intuitive design. 
  • 68% Daily Active Usage: High retention among users aged 70+. 
  • 92% Family Satisfaction: Reduced anxiety and improved communication for caregivers. 
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Discover how this innovative platform is transforming elderly care, enhancing independence, and strengthening family connections.

Download Full Case Study

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